Primary Care Access and Recovery Plan (PCARP)
NCL ICB has commissioned Islington GP Federation (IGPF) to deliver a programme of local change management support offers to GP practices to make the required transition to the modern general practice operating model by March 2025.
Hands-on change support
IGPF will use themes identified by NCL ICB to deliver a practical support offer that will complement the NCL Training Hub universal offer. This change management offer will be delivered in two formats:
Peer support sessions
1:1 practice support
Led by subject experts and guest speakers, the peer-support sessions will guide small groups of practices in implementing digital tools and refining practice processes in order to support the shift to modern general practice. This will help to build skill development, confidence, and understanding across practice teams as well as enabling sharing of best practice
IGPF’s 1:1 support will provide a more intensive and personalised level of support than the peer sessions. A subject matter expert will help practices identify their areas of improvement and work closely with practices to design and implement a change plan according to those needs. In order to enable delivery, IGPF are interested in identifying colleagues across NCL who could act as subject matter experts – particularly those who have digital and/or operational expertise. A call for experts will follow.
Universal support
A universal support offer of webinars and resources will be available to all practices, led by NCL Training Hub. This will include customised training sessions, peer networking opportunities, and resources to assist NCL practices integrating digital tools, developing access plans, and refining practice processes. Practices are encouraged to use the universal support offer to meet their specific needs in relation to modern general practice models.
More information and resources can be found here: NCL Training Hub
If you would like to showcase your practice in a case study or have any other queries, please reach out to igpf.ncl-pcarp@nhs.net.